What should I do if the delivery man tried to deliver my parcel, but I was not at home?
You were out when the parcel was to be delivered? No worries! Please check your letter box for an ‘unable to deliver’ notification from PostNL. The parcel may have been left with your neighbours, or the delivery man may have scheduled a new delivery slot. If this is not the case, please contact our consumer care department. We are glad to help you.